Additional information

The Gemeinsame Einrichtung KVG is regulated by the Swiss Data Protection Act (DSG), the Act on the General Part of Social Insurance Law (ATSG) and the Swiss Federal Health Insurance Act (KVG). They are authorised to process personal data, including sensitive personal data and personal profiles, which they require in order to fulfill the tasks assigned to them under the KVG (Art. 84 KVG). The handling of data is governed by the processing regulations, which can be found here (link Corporate Governance). Employees are obliged to maintain confidentiality. They are obliged to provide truthful information to the extent necessary to clarify your claims. If necessary, the Gemeinsame Einrichtung KVG will ask your doctors to provide a precise diagnosis and additional information of a medical nature for the attention of their medical consultant. If you would like to receive information about your data processed by the Gemeinsame Einrichtung KVG, please send an e-mail to datenschutz-gekvg@kvg.org or a letter to the Gemeinsame Einrichtung KVG, Datenschutz, Industriestrasse 78, 4600 Olten, along with a proof of identity.

Your tax confirmation will be available for you to download immediately at the beginning of the year in your customer app (App Store / Google Play Store) / online customer portal.

If you do not have an account for our customer app (App Store / Google Play Store) / online customer portal, we will send you the tax confirmation by post once a year. This is sent out at the beginning of the year and usually arrives at the end of January.

If you need another tax confirmation, please order it by e-mail to info@kvg.org. When ordering, please state your partner number and the relevant tax year